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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with EA Games:
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In the last three months, how would you rate EA Games?
2.28 out of 5 4,351 ratings
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Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
Online Play (43%)
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Sign in (35%)
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Glitches (9%)
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Matchmaking (6%)
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Game Crash (5%)
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Hacking / Cheating (1%)
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Live Outage Map
The most recent EA Games outage reports came from the following cities:
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| City | Problem Type | Report Time |
|---|---|---|
 Stockport | Matchmaking | |
 São Paulo | Online Play | |
| Lewisham | Matchmaking | |
| Santo Antônio de Pádua | Glitches | |
| Waterlooville | Sign in | |
| Honiton | Online Play |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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EA Games Issues Reports
Latest outage, problems and issue reports in social media:
- Elliot Belliss (@ElliotBelliss_) reported
@EAHelp @tylerrrrrr9 I’ve got the same problem.
- Paul Adams (@woky12) reported
@Amandawebb21 @EAHelp Hi I have the same problem. Stuck on 59/195 and rewards has switched to cash
- Archie Knapman (@archieknapman76) reported
@EAHelp my fut rival points didn’t carry over and says I have 0 points, can you fix this
- Audiel (@Audiel25367771) reported
@EAFIFADirect @EAHelp I just had three games left and now I gotta play all my games again ??? Could you please fix this @EAHelp
- David Harris (@Chopper_Harris) reported
@EAHelp Hi. Re FIFA 22 FUT. I got my weekly rewards today, which supposedly gave me 500 Weekend League qualification points. I’ve just logged in and notice they haven’t been added to my account. I literally have 16 now, after 1 defeat. Can you fix this please?! Thanks.
- benmcdonald (@benmcd7804) reported
@EAHelp Is there any way i can get the wins back that i lost due to this issue
- Lost (@lostontheearth) reported
@DylanBr90240422 @EAFIFADirect @EAHelp same issue here have sent a dm
- 💜🐯 ⟭⟬⁷ Tae Winter Scenary⟬⟭⁷ 🇲🇽💜 (@Tae25WinterBear) reported
@EAHelp Hello, I wanted to know if you could help me with a problem, what happens is that I can not play any EA game and the games I have are from EA, I tried everything and my internet is not because other games that are not from EA enter no problems and I would like you to help
- SportEnthusiast (@SportNeutral1) reported
@Battlefield Early access in my location should now be live. Yet I keep seeing the error message that says "Do you own this game?" @EAHelp
- Mineiran (@Mineiran2) reported
@EAHelp I can't pre-download my pre-order of BF2042. I need someone to check my order. I have sent a DM already. I KNOW there is a problem in my order, please check how to fix it.
- x Pandémico (@D3admanI) reported
@__gAbrielnieri @BattlefieldComm @EAHelp You replied to a tweet about them looking into the issue to tell them to look into the issue...1000 IQ
- Hype Your Games (@HypeYourGames) reported
@BattlefieldComm @EAHelp I have a pretty much same issue. The game keeps crashing when I'm trying to launch it (PS5 via EA Play)
- musokened (@musokened) reported
@EAHelp so I'd played one game of futchamps qualies and won. Turn it on today I have no wins or qualification points!?!? Will this issue get resolved? I should at least get my qualification points back? Any help would be great. Cheers....
- JUSTanDUCK (@JUSTanDUCK) reported
@EAHelp @TheBabeLover Been getting a unable to connect to ea servers error
- TwinkieShip (@TwinkieShip) reported
@EAHelp I have received the error code "Snake" on PS4 Apex Legends, as ive noticed online its bugging out but why do ps4 players get this too? how can ps4 cheat in apex?
- Dante-Beard (@beardofsexxx) reported
@EAHelp Just a little question, ea play pro is the paid EA service correct? I didn't understand the difference between PRO and not Pro version
- kaomado (@kaomado) reported
@zemikra @EAHelp Go inbox MYSTICHACKED09 on Instagram My account also got hacked and support service aren’t doing anything about it, he successfully retrieved my account, he’s legit and reliable.
- Nando (@erolcn298) reported
@EAHelp @drewmilnes31 The same error is on my account. I was standing 3-0 in the playoffs and thought it will be reseted so I‘ll have to play the playoffs again. But now I have to collect 2000 points etc. I can’t reach 2000 points in one week
- SuperPosh2021 (@bluearmy2015) reported
@DonkTrading @EAFIFADirect @EAHelp absolute farce this year, so many mistakes and even the fix are also mistakes, still so many Red picks on transfer market as well
- Josh (@I_Lasciel_I) reported
@EAHelp Hi, these methods haven't fixed it. Me and 3 friends squad up and find a match, so we're able to connect with each other and we're able to find a match. However the loading screen displays for a long time and then errors us all out. It's been almost 2 weeks.
- MikeWillz5 (@MWillz5) reported
@EAHelp My Xbox Series X is still shutting off by itself during franchise mode games. Any chance we get a fix soon?
- Ikbal (@ikbalmalm) reported
@BattlefieldComm @Battlefield @EAHelp Fix the revive bug please
- kaomado (@kaomado) reported
@MUFCDylangill @EAHelp Go inbox MYSTICHACKED09 on Instagram My account also got hacked and support service aren’t doing anything about it, he successfully retrieved my account, he’s legit and reliable.
- Sarah Abt (@YourSaturn7848) reported
@BattlefieldComm @Battlefield @EAHelp I thought it was me having issues. Glad to know.
- benmcdonald (@benmcd7804) reported
@EAHelp My internet was connected fine at the time it must of been an issue with the server i won the game and it counted as a loss
- Pietro (@moschter05) reported
@EAHelp @EASPORTSFIFA your servers suck big time atm #fut and dont send me your useless trouble shooting steps
- Noah (@NoahGodfrey_) reported
@EAHelp I was supposed to receive an untradeable rare mega pack and an untradeable jumbo rare players pack from milestone rewards today but I only got the rare mega pack. Is there a way to fix this?
- KingOneShot (@KingOneShot47) reported
Are ea servers down @EAHelp for #Battlefield2042?
- Swet Mahapatra (@MahapatraSwet) reported
@EAHelp Yeah, did not work.......... i have used all solutions now and I'm still getting code leafed. PLEASE FIX THIS PLEASE
- Jørn Nordgård (@j_nordgard) reported
@BattlefieldComm @Battlefield @EAHelp So i found the EA 10-hour trial option. Well hidden in menus and version choices. But now i get the ‘unable to connect to server’ error. Seems i’m not the only one? Servers getting hammered?
